diamond exch
diamond exch
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This app is available for your device
diamond exch
This app is available for your device
Contact
+91 5395829328
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exch?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can access the app without needing a password or email. This streamlined login process allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking send, you can try again or contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the diamond exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not for bonus amounts. This means you can redeem the actual rewards earned from playing, but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
Please complete and submit your KYC details in the app, which includes saving your Aadhaar card, UPI, and all bank details. This is a mandatory step to proceed. Your cooperation in completing this process is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours. However, payment processing may occasionally be delayed, potentially requiring a wait of up to 24 hours. This delay in payment processing adds an extra layer of uncertainty to the overall experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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